I have other restaurants in the queue to review, but after posting a very brief write-up of breakfast at Bojangles last night, I woke up this morning thinking, "I mentioned that I would normally pick Chick-fil-A over Bojangles, so why not grab some chicken biscuits on the way to work?" So I did, and now I'm going to write about them. I really like Chick-fil-A's food, and I continue to be impressed by their employees' friendly attitude. I have no first-hand knowledge of their customer service training program, but it works. Something simple like having every employee respond to "thank you" with "my pleasure" makes an impression on me as a customer. I've been impressed on many occasions by the helpfulness of the Chick-fil-A employees, especially when we came in when our son was still using a high chair. A teenager rushing to pick up and carry a high chair to your table is something you just don't see anywhere else - especially at a fast food restaurant.
So I skipped the interstate and drove down Kingston Pike today to hit the Chick-fil-A in Bearden. Paying and picking up my food was a little odd since I chose the left-hand drive-thru lane, which meant I had to lean over the passenger seat to interact with the employee, but it wasn't nearly as bad as I thought it might be. I ordered a Spicy Chicken Biscuit and the regular Chicken Biscuit, along with a large Diet Coke with light ice.
I ate the Spicy Chicken Biscuit first, because I recalled how surprisingly hot it was the last time I had one. Unfortunately, the one I received today was only moderately spicy. Not sure what went wrong, as, thinking back to my days as a teenager making biscuits at KFC, I'm assuming the breading on these is a mix that's mass-produced in a central location. I wonder if this particular spicy chicken biscuit had sat under a heat lamp for a while, as both the biscuit and the chicken were a little dry, and more than a little disappointing. That's part of the trouble with fast food - they have to prepare in bulk in advance, and the less popular stuff doesn't cycle through as often.
The regular Chicken Biscuit was much better. Both the biscuit and chicken were much more moist, and the biscuit was more flaky and satisfying. I would imagine Chick-fil-A sells a multiple of regular to spicy, so chances are my regular biscuit was much more recently prepared than the spicy. Where the spicy biscuit was disappointing, the regular one was a solid example of why I almost never refuse to eat at Chick-fil-A if someone else suggests it. If I had it to do over again, I'd definitely go with two of regular chicken biscuits. Actually, having entered both of these into MyFitnessPal on my iPhone today, wouldn't order two, as they're 440 calories each, and one was plenty.
The fact that Chick-fil-A posts the calorie count for each item on the menu, not in some card you have to ask for, but right there in bold bright colors on the menu, is something I really like. I can't speak to the healthiness of Chick-Fil-A's food in general, but they make it impossible to order an outrageously huge meal without knowing what you're getting calorie-wise.
I don't eat at fast food places very often, certainly not on a weekly basis although probably more often than monthly, but when I do, I'm happy to do so at Chick-Fil-A - especially for lunch or dinner, when I get their awesome chicken nuggets (400 calories) that are so good, I don't even need the honey mustard sauce (40 calories).
This is post 26 in the #NaBloWriMo #vDM30in30 30 Day Blog Challenge